Terms of Service

Effective Date: 6/4/2026

1. Acceptance of Terms

By accessing or using Chilly ("the App," "our Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Chilly is a relationship application designed to help users improve their romantic relationships through personalized guidance, communication tools, and relationship insights. Our Service includes both website and mobile application features.

3. User Eligibility

You must be at least 18 years old to use our Service. By using Chilly, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into these Terms
  • You will provide accurate and complete information
  • You will use the Service in compliance with all applicable laws

4. User Account and Registration

To access certain features of our Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Keep your account credentials secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

5. User Conduct and Prohibited Activities

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Harass, abuse, or harm other users
  • Share inappropriate, offensive, or explicit content
  • Impersonate others or create fake accounts
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to access or interact with the Service
  • Interfere with or disrupt the Service's functionality
  • Share personal information of others without consent

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of information as described in our Privacy Policy.

7. Subscription and Payment Terms

Some features of our Service may require a paid subscription. By purchasing a subscription, you agree to:

  • Pay all applicable fees and charges
  • Provide accurate payment information
  • Authorize recurring charges for subscription renewals
  • Understand that fees are non-refundable except as required by law

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

8. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Chilly and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from the Service.

9. User-Generated Content

You retain ownership of any content you submit to our Service. However, by submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, publicly display, and distribute your content in connection with operating and providing the Service.

You represent that you own or have the necessary rights to all content you submit and that such content does not violate any third-party rights or applicable laws.

10. Disclaimers and Limitations

Our Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free. Chilly is not responsible for relationship advice outcomes and does not guarantee relationship success.

To the maximum extent permitted by law, Chilly shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

11. Indemnification

You agree to indemnify and hold harmless Chilly, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

13. Dispute Resolution

Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive any right to a jury trial or to participate in a class action lawsuit.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in the United States.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Effective Date" above. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original provision.

17. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: contact@chilly.app